The Effectiveness of Training Programs in Achieving the Quality of Training | ||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||
| Article 14, Volume 18, Issue 1, June 2020, Pages 208-220 PDF (746.55 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/jaauth.2020.100018 | ||
| Author | ||
| Nevin Sherif Abdel Halim | ||
| Higher Institute of Tourism and Hotelsو Alexandria (EGOTH) | ||
| Abstract | ||
| This research aimed to study the opinions of managers and employees regarding training programs in the hospitality industry. Data were collected from a random sample of 530 managers and employees from four and five hotels in Alexandria city by using a questionnaire through personal interviews. The data were statistically processed. The results showed a positive significant correlation between age, education level, and effectiveness of training programs for employees. Also, the results found a positive significant correlation between hotel degree and quality of training programs for managers. | ||
| Keywords | ||
| Training; Effectiveness; Quality | ||
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