Green Management Practices at Travel Agents in Egypt: Perception and Adoption | ||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||
| Article 6, Volume 19, Issue 1, December 2020, Pages 94-112 PDF (602.19 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/jaauth.2020.45398.1080 | ||
| Author | ||
| Hebat Allah Ali Sayed Mohamed Gaafar* | ||
| Tourism Studies Dept., Faculty of Tourism and Hotels, University of Sadat City | ||
| Abstract | ||
| This study was carried out to investigate to what extent travel agents in Egypt implement green management practices, study their perception on the outcomes of going green, and explore their opinions on the obstacles which may affect the adoption of green management in the tourism business. A total of valid 402 questionnaires from travel agents in Egypt are analyzed. The results revealed that travel agents have a positive perception concerning the outcomes of adopting green practices, as well as the obstacles to its implementation in the tourism business. Findings showed that there is a huge gap between their perception and practices. Almost all travel agents do not have a membership at any environmental organization/association, visions that respect the environment, budget designated for supporting green practices, and organized low-carbon tour packages. Also, travel agents in Egypt implement several green practices in internal management, but they rarely adopt green practices in their tour packages. It was concluded that the green indicator's performance of the travel agents in Egypt is very bad, so managers need to interpret their positive perception of green management practices to their policies, strategies, action plans, tour packages, and everyday business practices. | ||
| Keywords | ||
| Green Management; Green Practices; Travel Agents; Internal Management; Green Certification | ||
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