تأثير المستهلک في خلق القيمة المشترکة للسياحة المصرية من خلال وسائل التواصل الاجتماعي

1. 4.     References: 

1-      https://www.thinkwithgoogle.com/consumer-insights/consumer-travel-smartphone-usage/

2-      Herrero, A; San Martín, H & Hernández, JM (2015). How online search behavior is influenced by user-generated content on review websites and hotel interactive websites. International Journal of Contemporary Hospitality Management, 27(7), 1573- 1597.

3-      Hernández-López, L. & Del Barrio-García, S. (2018). Value Co-Creation in Ecotourism: Seeking Joint Solutions in a Digital Era, 2008-2014. Journal of Business, Universidad del Pacífico (Lima, Peru) Vol.10 (1): 38-51

4- Herrero, A; San Martín, H & Hernández, JM (2015) “How online search behavior is in uenced by user-generated content on review websites and hotel interactive websites”, International Journal of Contemporary Hospitality Management, Vol. 27 Issue: 7, pp.1573-1597


5-      https://www.reuters.com/article/us-facebook-instagram-users/instagrams-user-base-grows-to-more-than-500-million-idUSKCN0Z71LN

6-      Estela Marine-Roig , Eva Martin-Fuentes and Natalia Daries-Ramon - User-Generated Social Media Events in Tourism- Faculty of Law, Economics and Tourism, University of Lleida (Catalonia), 25001 Lleida, Spain;-2017 p.5

7-      https://www.phocuswright.com/Free-Travel-Research/User-Generated-Content-Has-Moved-Into-the-Marketing-Mainstream

8-      Vivion, N (April 4, 2018). “What one destination discovered about using virtual reality for travel marketing,” Tnooz. Retrieved from https://www.tnooz.com/article/what-one-destination-discovered-about-using-virtual-reality-for-travel-marketing/

9-      Alyssa Kleintjes- The Rise of the ‘Instagram Economy’ phenomenon in a South Africa: An exploration of How Conspicuous Consumption on Instagram Contributes to Brand Value Creation- Faculty of Humanities- university of cape town-2017-p13

10-  Laurence Bell1 & Andrew Babyak2 -Customer Satisfaction as an Antecedent to Engagement in Co-Creation of Value in the Hotel Industry - Journal of Tourism and Hospitality Management December 2018, Vol. 6, No. 2, pp. 13-25

11-  Cheung,  M.  F.  Y.  &  To,  W.  M.  (2016).  Service co-creation  in  social  media:  An  extension of the theory of planned behavior. Computers in Human Behavior, 65, 260–266. 

12-  Yadav,  M.,  Kamboj,  S.,  &  Rahman,  Z.  (2016).  Customer  co-creation  through  social  media:  The  case  of  “Crash  the  Pepsi  IPL  2015.”  Journal  of  Direct,  Data  and  Digital Marketing Practice, 17(4), 258–258.

13-  Youjae Yi , Taeshik Gong- Customer value co-creation behavior: Scale development and validation- Journal of Business Research 66 (2013) 1279–1284

14-  Sparkloft (2017). Following Mandiba’s Journey through South Africa. Retrieved from https://sparkloftmedia.com/ work/2017/12/13/south-africa-tourism-meet-south-africa 


15-  https://thinkmarketingmagazine.com/people-to-people-egypt-tourism-campaign/