Implementation of Incident Report as Risk Managing Tool in Assiut University Hospitals | ||
| Egyptian Journal of Health Care | ||
| Article 37, Volume 11, Issue 2, June 2020, Pages 597-608 PDF (352.56 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ejhc.2020.162337 | ||
| Authors | ||
| Asmaa Mohamed Ahmed Maiz1; Nadia Abdelnasser2; Atiat Osman3 | ||
| 1Lecturer of Nursing Administration Department, Faculty of Nursing, South Valley University, Quena, Egypt. | ||
| 2Lecturer of Geriatric Nursing Department, Faculty of Nursing, South Valley University, Quena, Egypt. | ||
| 3Lecturer of Pediatric Nursing Department, Faculty of Nursing, South Valley University, Quena, Egypt. | ||
| Abstract | ||
| Background: The health environment contains many hazards that can be prevented. Development of a culture of safety is crucial in presence of quality assurance requirements. Incident report could enhance patient safety especially vulnerable group (children and elderly patients) by pointing the vulnerabilities and guide the corrective actions. Aims: 1) Examine the effects of incident reporting education program on nurses’ knowledge, intentions, and behavior. Subject and Methods: A convenient sample of 126 nurses. The incident report was implemented in the selected setting (Cardiology and Urology hospitals) based on the pre-assessment survey. The implementation phase proceeded by education program held by the researcher about the incident report. Six months after implementation, a follow-up survey starts to assess nurses’ views and personal experience with the incidents that were reported. Results: The vast majority of nurses did not hear about the incident report either in Cardiology or Urology hospitals (100%, 96.6% respectively). Which gain more information after attending the education program about incident report (87.2% & 84.6% and 94.3% & 98.9% respectively). Follow-up survey results show that nurses felt that incident report enhance patient care, find the causal factors of the incident, but more concern about blames directed toward the reported nurse. Conclusions: The education program improved the participants knowledge and behavior about incident report. Thus, help to implement the incident report and start errors reporting system in the included hospitals. The incident reports improve patient care and safety, more efforts need to establish error reporting culture without fearing of blame or disciplinary issues. Recommendations: Continuous training about the incident report and to reduce fear of reporting and reduce reporting burden and improving feedback system | ||
| Keywords | ||
| Incident report; education program; patient care; patient safety | ||
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