Effect of Negotiation Skills Training Program on Head Nurses' Time Management | ||
| Egyptian Journal of Health Care | ||
| Article 29, Volume 10, Issue 3, September 2019, Pages 410-420 PDF (513.63 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ejhc.2019.187536 | ||
| Authors | ||
| Maysa Fekry Ahmed; Asmaa Moustafa Abd-ElGhani | ||
| Nursing Administration, Faculty of Nursing, Mansoura University | ||
| Abstract | ||
| Negotiation is an essential skill for time management and it depends on the competence of the head nurse as a negotiator. Negotiation is an everyday experience and it plays a major role in all aspects of daily activities of the head nurses. Negotiation and time management are necessary management tools that head nurses utilized to organize the management activities reasonably, in addition to support their decision making. Aim: The current study aims to assess effect of negotiation skills training program on head nurses' time management skills at Main Mansoura University Hospital. Methods: A quasi-experimental research design was utilized. The study was conducted at all inpatient departments at Main Mansoura University Hospital (MMUH). The total sample was 100 head nurses (convenient sample). Three tools were utilized for data collection in this study, namely; Negotiation Knowledge Questionnaire, Negotiation Process-Style Scale and Time Management Questionnaire. Results: The major findings of this study indicated that the head nurses' had higher negotiation knowledge and skill at post and follow up program as well as higher time management skills. There was a positive correlation among head nurses' negotiation knowledge, skill and time management skills. Recommendations: Periodical assessment of head nurses` knowledge to detect the areas that need training to improve their negotiation and time management skills. Conduct continuous education and training programs for refreshing and developing head nurses’ knowledge and skills about the negotiation. Encourage further application of this program not only for head nurses but also to all nursing staff at all levels to improve their negotiation knowledge and skills as well as to promote their time management skills | ||
| Keywords | ||
| Negotiation; Knowledge; Skills; Time management; Head nurses | ||
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