Organizational Citizenship Behavior among staff Nurses at Dikirnis General Hospital | ||
| Mansoura Nursing Journal | ||
| Article 1, Volume 8, Issue 3, February 2021, Pages 1-9 PDF (462.93 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/mnj.2021.213152 | ||
| Authors | ||
| Zeinab Mohammed1; Asmaa Abel-ghani2; Abeer Zakaria2 | ||
| 1B.Sc.in Nursing | ||
| 2Nursing Administration-Faculty of Nursing, Mansoura University | ||
| Abstract | ||
| Back ground: In healthcare organization, nurses are considered as a backbone of its success as their performance and behaviors are key determinants for good performance.Today, health care organizations need efficient leaders and policy makers to devote attention to create and cultivate the dimensions and principles of Organizational Citizenship Behavior (OCB). Aim: The study aims to assess the organizational citizenship < br />behavior among staff nurses at Dikirnis General Hospital. Method: a descriptive research design was utilized, the study was conducted on 252 staff nurses working at Dikirnis General Hospital. Data was collected by usingorganizational citizenship behavior questionnaire. Results: the results of this study indicated that more than half of the staff nurses had high perception of organizational citizenship behavior. Conclusion:The nurses' perception of organizational citizenship behavior was at high level for more than half of the studied staff nurses. Direct manager should focus on how they deal with their staff nurses because nurses' perception of that treatment would affect the presence of organizational citizenship behaviorRecommendation: Organize periodically meeting with supervisors and their staff nurses to discuss their problems, needs and involve them in solving it. Encourage staff nurses to give suggestions for work development. | ||
| Keywords | ||
| Organizational Citizenship Behavior; staff nurse | ||
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