العلاقة بين ابعاد اصلاح الخدمة وولاء العميل مع توسيط رضاء العميل "بالتطبيق على عملاء خدمة الانترنت بمحافظة الدقهلية "

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ثالثاً: مواقع الإنترنت والتقارير:
http://www.mcit.gov.eg/Ar/Publications
http://www.mcit.gov.eg/Indicators/Ar/Indicators.aspx
http://www.mop.gov.eg/MOP/followUp.aspx?ModID=2.
http://www.gafi.gov.eg/content/AR/Quarterly/q1-2012-2013.pdf
http://statwiki.kolobkreations.com