Studying the Impact of Workplace Gossip on Employees' Attitudes and Performance in the Egyptian Hotels | ||
| International Journal of Tourism and Hospitality Management | ||
| Article 14, Volume 5, Issue 1, June 2022, Pages 341-367 PDF (1.1 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ijthm.2022.239779 | ||
| Authors | ||
| Hager Ahmed Hassona1; Michael Magdy Zaki2; Hamad Ali Batikh2 | ||
| 1Researcher, Faculty of Tourism and Hotels, Luxor University, Egypt | ||
| 2Faculty of Tourism and Hotels, Luxor University, Egypt | ||
| Abstract | ||
| At work, gossip is a common occurrence. Almost every employee finds themselves making, hearing, or otherwise participating in evaluative comments about someone who isn't in the conversation. This research aims to identify the impact of gossip in the workplace on the attitudes and performance of workers in Egyptian hotels in five stars hotels in Luxor and Aswan. This research is a descriptive analytical research that includes collecting and analyzing data based on the distribution of survey forms to employees’ workers of department of hotels sample of the study. The valid questionnaires for analysis were 349. The Statistical Package for the Social Sciences (SPSS) version 22.0 is used to analyze the valid forms. Research findings highlighted that the results of the respondents showed that there are gossip in the workplace and there is a positive correlation between gossip in the workplace and the behavior of workers and between gossip in the workplace and the performance of workers. The research also recommends building trust. Building an environment of trust is one of the most important things you can do to create a positive work environment. | ||
| Keywords | ||
| Workplace Gossip; Attitudes and Performance; Egyptian Hotels | ||
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