تقييم فاعلية الاتصالات المؤسسية المستخدمة في نشر ممارسات الجودة الشاملة داخل مؤسسات التعليم العالي - دراسة على عينة من کليات الإعلام بالجامعات المصرية"

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- _{Iftikhaar Ahmad Wani , 2, Hakim Khalid Mehraj , “Total Quality Management in Education: An Analysis “ , International Journal of Humanities and Social Science Invention , Volume 3, Issue 6 , June. 2014=}

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^- Devika Putri Kistiani, Johar Permana , “The Importance of Application Total Quality Management at Higher Education “ , Advances in Social Science, Education and Humanities Research, volume 400 , 2019

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_{-     Kistiani, Permana. (2019) , “The Importance of Application Total Quality Management at Higher Education “ , Advances in Social Science, Education and Humanities Research, volume 400}

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