Work Place Incivility and its Effect on Quality of Work Life among Staff Nurses | ||
| Egyptian Journal of Health Care | ||
| Article 61, Volume 13, Issue 3, September 2022, Pages 809-821 PDF (1.26 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ejhc.2022.255400 | ||
| Authors | ||
| Shimaa Abbas Gawad; Neam Fathy Saad; Heba Ali Hassan | ||
| Nursing Administration Department -Faculty of Nursing- Ain Shams University-Cairo-Egypt | ||
| Abstract | ||
| Background: Workplace incivility is a significant issue in clinical practice. Workplace incivility which is troubling not only to the healthcare provider but also to the delivery of care beneath the shade of incivility. Incivility impacts various work-related outcomes on the individual level and influence on the nurses' professional quality of work life. The aim of the study was to assess the effect of work place incivility on quality of work life among staff nurses. Research design: Descriptive correlational design was used in carrying out this study. Setting: This study was conducted in El-dmerdash hospital which affiliated to Ain shams university hospitals. Subjects: Study subject included (154) staff nurses out of (250) working in aforementioned setting. Tools: Data for this study were collected using two self-administrated questionnaires namely: nursing incivility scale and quality of work life scale. Results: Less than two third of the studied staff nurses had high level of agreement regarding total work place incivility, and slightly more than two third of the studied nurses had high level of agreement regarding total quality of work life dimensions. Eight percent of studied staff nurses had highest level of agreement toward free riding dimension and more than three quarter of studied staff nurses had highest agreement level toward rotating schedules negatively affect life dimension, Conclusion: There was a statistically significant positive correlation among all levels of workplace incivility and quality of work life dimensions of studied staff nurses. Recommendations Develop and implement comprehensive code of conduct and effective strategies to handle with nurse’s incivility behavior. | ||
| Keywords | ||
| Work Place Incivility; Quality of Work Life and Staff Nurses | ||
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