Assessment of Work Stressors in Hotels from the Employees Perspective | ||
| International Journal of Eco-Cultural Tourism, Hospitality Planning and Development | ||
| Volume 5, Issue 2, December 2022, Pages 41-85 PDF (1.24 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ijecth.2022.269608 | ||
| Authors | ||
| Mohammed Shahat El Adely1; Mohamed Abu Taleb Mohammed2; Mohamed Adel Mohamed Samy3 | ||
| 1Instructor at Hotel management department, Luxor hotel institute (Egoth), Egypt | ||
| 2Professor at Hotel management department, Faculty of Tourism and Hotels, Sadat University | ||
| 3Assistant professor at Hotel management department, Faculty of Tourism and Hotels, Minia University | ||
| Abstract | ||
| Although prior research has documented work stress and its effects on multiple sides during the work operations, otherwise their ordinary life activities, the relationship between work stress and its stressors remain unclear. the study aims to identify the significant difference between the four and five-star hotels with regard to the work stressors. the study population is made up of employees working in four- and five-star hotels in Luxor and the Red Sea. The number of five- and four-star hotels at Luxor and Red Sea is 123 hotels, which are classified as 44 hotel managers in five-star hotels and 79 hotel managers in the four-star hotels. A structured questionnaire form was designed and distributed to a sample of 450 employees distributed as 300 employees in the five-star hotels, and 150 employees in four-star hotels. The study demonstrated that work stress affects the morale, personal life, and health of workers. the study recommends the need to make a clear description of the tasks, taking into account the capabilities and skills of the hotel workers. | ||
| Keywords | ||
| Work Stress; Stressors; Hotels | ||
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