Assessing the Impact of Organizational Conflict Management Styles on Decision-Making in EGYPTAIR Airlines | ||
| Minia Journal of Tourism and Hospitality Research MJTHR | ||
| Volume 15, Issue 3, June 2023, Pages 29-52 PDF (936.74 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/mjthr.2023.215587.1099 | ||
| Author | ||
| Safaa Mohsen Ismail* | ||
| Tourism studies Department - Faculty of Tourism and Hotels - Minia University - Minia- Egypt | ||
| Abstract | ||
| Organizations are social systems grow and expand, and their structure becomes more complicated due to the more unstable conditions, and making decisions becomes more challenging and difficult which could easily overpower any individual's ability. It may necessitate the most difficult exercise of judgment, rationality, and creativity, and involve a large number of stakeholders, competing goals, complex alternatives, significant uncertainty, and serious consequences which may lead us to interpersonal conflict in workplace. This research attempt to examine the effect of organizational conflict management styles on decision making in EGYPTAIR Airlines. This research pertains to the descriptive methodology with five-point Likert scale questionnaire and the agreement level ranges from strongly agree to strongly disagree. The researcher used frequencies, percent, means, standard deviation, rank, attitude, and correlation analyses. It was implemented to gather the primary data from the sample of the research from 30th March till 20th June 2022. The sample of the research consisted of 447 employees and managers in EGYPTAIR Airlines. Results illustrated that there are no significant correlations between the styles for managing organizational conflict and the decision-making process. | ||
| Keywords | ||
| Organizational Conflict Management Styles; Decision-Making; EGYPTAIR | ||
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