An assessment of the quality of safety and security measures at tourist sites in Luxor | ||
| Minia Journal of Tourism and Hospitality Research MJTHR | ||
| Volume 16, Issue 1, December 2023, Pages 41-62 PDF (1.19 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/mjthr.2023.224494.1108 | ||
| Authors | ||
| Omaima Hagag Youssef* 1; ٍSabreen G. Abd Eljalil2; Aya Magdy3 | ||
| 1Tourism Studies Department, faculty of Tourism and Hotels, Minia university | ||
| 2FACULTY OF TOURISM AND HOTELS, LUXOR UNIVERSITY, EGYPT | ||
| 3Tourism studies Department, Faculty of Tourism and Hotels, Minia University | ||
| Abstract | ||
| This study reviewed the multidimensional concept of risks related to safety and security in tourism. The purpose of this study is to evaluate the quality of safety and security measures at tourist sites in Luxor. This study has five objectives. To achieve this, the study used a quantitative approach based on a questionnaire administered to a sample of tourists consisted of 406 tourists from different sites in Luxor. Moreover, interviews were conducted with representatives from various tourism authorities, such as managers of tourism companies, guides, antiquity inspectors, and tourism officers. Statistical Package for the Social Sciences (SPSS, version 22) was used for data input and analysis in the descriptive statistics. Further, according to the questionnaire results, tourists were aware of the safety and security services of the destination. Overall, the largest percentage of the sample was satisfied with the quality of safety and security services inside Luxor’s tourist sites. Furthermore, this study presented recommendations for the local community, guides, archaeologists, tourism police authorities, and Ministries of Tourism and Antiquities to improve the quality of safety and security measures. The study recommended applying different programming of training for tour guides, and inspectors, on how to handle sudden accidents of safety and to learn more about security procedures. Moreover, Conducting awareness campaigns about safety and security procedures, by tourism experts. | ||
| Keywords | ||
| Quality; Safety; Security; Tourist sites | ||
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