Assess Nurse Managers' Management of Grapevine Communication among Nursing Staff | ||
| Tanta Scientific Nursing Journal | ||
| Article 10, Volume 34, Issue 3, August 2024 PDF (16.05 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/tsnj.2024.375864 | ||
| Authors | ||
| Aya Mohamed Elsayed1; Karima Ahmed Elsayed2; , Samar Hosny Ghadery2; Amal Hamdy Abou Ramadan3 | ||
| 11Master student of Nursing Administration, Faculty of Nursing, Tanta University, Egypt. 2 Nurse Educator at Nursing School Kafr-El-Shiekh | ||
| 2Professor of Nursing Administration, Faculty of Nursing, Tanta University, Egypt | ||
| 3Assistant Professor of Nursing Administration, Faculty of Nursing, Tanta University, Egypt. | ||
| Abstract | ||
| Background: Communication is an essential element in the success of any health care organization. Nurse Managers and staff nurses dissatisfied with unmanaged grapevine communication; therefore, nurse managers should understand the power of grapevine communication and play a proactive role in developing strategies to effectively manage grapevine communication. Aim: To assess the nurse managers' management of grapevine communication among nursing staff. Subjects and Method: Setting: The study was conducted at Tanta University Main Hospital. Subjects: Included (35) all nurse managers; supervisors, head nurses, and charge nurses and a simple random sample of 260 staff nurses. Two tools were used: Grapevine Communication and Nurse Managers' Management of Grapevine Communication Questionnaire. Results: 77.2% of nurse managers agreed that the causes of using grapevine are regarded to share information without check if correct or not, while 93.1% of staff nurses agreed that the causes of using grapevine are regarded to increasing the divide between senior management and nursing staff. Also 94.3% of nurse managers had highly management level of creating trust-relationship with the nursing staff, providing nursing staff with adequate access to information and elimination of information overload in the workplace. Conclusion: There is a significant positive correlation between causes of using grapevine communication in work environment and the management of grapevine among nurse managers. Recommendations: Hospital administration need to develop a system for transmission of formal and informal communication, to accept and interpret types of informal communication to be very beneficial. Nurse Managers keep effective communication practices and updating professionals often can build trust between managers and their staff and provide more opportunities for staff nurses to express their ideas and opinions | ||
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