Assessment of Knowledge, Attitudes and Practices of Food Handlers towards Food Safety in Food Preparation Area in Luxor Hotels | ||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||
| Article 36, Volume 13, Issue 1, 2016, Pages 143-166 PDF (231.16 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/jaauth.2016.49969 | ||
| Authors | ||
| Suzan Elsayed Abdelrassoul1; Hany Atef Kozmal2 | ||
| 1High Institute of Tourism and Hotel Management and Monuments Restoration, Abu kir, Alexandria | ||
| 2Hotel management the higher institute for tourism and hospitality management Egoth Luxor | ||
| Abstract | ||
| Food preparation is one of the most important steps in the food cycle which influences the food quality and increases profitability for the hotel. The food preparation must meet or exceed guests' expectations, because guest satisfaction is the overall goal of food service management. Therefore, food preparation is a complex process, but it can be successful when it focuses on guest needs and expectations. This study aims to measure the awareness and knowledge of food handlers that food preparation procedures in order to improve food acceptance, hygiene and quality in Luxor hotels. In order to achieve this aim, a self-administered questionnaire was distributed to food handler; besides, a personal observation checklist was used to ensure that proper procedures are actually applied. The data were analyzed by SPSS program version 20. The result indicated that food handlers know the right knowledge about food safety but they did not know how to apply it. Food handlers know how to cook safely but they do not apply it practically as the total score of attitude and knowledge 100% and it is a great score, while the score of food preparation area was 69.2% and 62.1% in food preparation practice | ||
| Keywords | ||
| Food preparation area; Food acceptance; Food hygiene; food quality; Food handlers | ||
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