The impact of the positive psychological capital on the turnover intention of employees at some Egyptian Hotels using work engagement as a mediator | ||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||
| Article 18, Volume 16, Issue 1, June 2019, Pages 182-193 PDF (1.02 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/jaauth.2019.57530 | ||
| Authors | ||
| Mohammed Zeina; Sameh Fayyad* | ||
| Hotels Studies Department, Faculty of Tourism and Hotels, Suez Canal University | ||
| Abstract | ||
| This study aims at exploring the effect of Psychological capital (Psycap) on the turnover intention mediated by work engagement. The research was conducted on five-star hotels (20 out of 43) in Sharm El-Sheikh city. The study revealed high rates of employee turnover intention, a significant effect of (Psycap) dimensions on reducing turnover intention. Work engagement existence strengthens the relationship between (Psycap) and turnover intention. The study recommends considering the physical aspect parallel to the psychological aspect to reduce the turnover intention dilemma. | ||
| Keywords | ||
| Psycap- work engagement- turnover intention- Self-efficacy- Absorption | ||
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