Best practices for managing government's records on social networking | ||
| International Journal of Library and Information Sciences | ||
| Article 9, Volume 5, Issue 2, April 2018, Pages 224-268 PDF (1.66 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ijlis.2018.69441 | ||
| Author | ||
| Amany Mohamed Abd ElAziz* | ||
| cairo university | ||
| Abstract | ||
| Most governments around the world tend to introduce e-government, that is, the use of internet technology as a platform for exchanging information, providing services and transacting with citizens, businesses, and other Stakeholders of government. The keenness to provide governmental services in a smooth and efficient manner to citizens has prodded governments around the globe into introducing technologies, notably among which is the social networking. This research paper attempts to investigate how to manage government records on social networking, and how to meet the challenges posed by it to ensure optimal performance and level of services on the national and international levels as well as the active participation of subscribers in policy and decision making. The fact that the social networking is subject to change and constant upgrading has cast its shadows on the records available on its pages. Hence, the need arises to manage such records in a different, systematic manner. To meet this need, a lot of countries around the world have issued guidelines on how to deal with records available on social networking. The paper at hand attempts to examine such Best practices, in a bid to follow them in the Arab world. | ||
| Keywords | ||
| government's records; social networking | ||
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