Studying the Relationship between Transformational Leadership Style and Organizational Citizenship Behavior in Egyptian Hotels | ||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||
| Article 13, Volume 17, Issue 1, December 2019, Pages 149-162 PDF (813.67 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/jaauth.2019.76473 | ||
| Authors | ||
| Ahmed Hassan Metowaly1; Hossam Said Shehata2 | ||
| 1Faculty of Tourism and Hotels - Mansoura University | ||
| 2Faculty of Tourism and Hotels - Alexandria University | ||
| Abstract | ||
| This study aims to investigate the relationship between transformational leadership style and Organizational Citizenship Behavior (OCB) in five-star hotels in Cairo and Alexandria. To achieve this aim, a questionnaire form was developed and distributed to a random sample of employees in the investigated properties. The data were statistically processed. The findings of field study illustrated a significant relationship between the transformational leadership style and OCB. Also, there was a significant impact of transformational leadership dimensions on organizational citizenship behavior. On the other hand, there were no significant differences among respondents regarding transformational leadership style or organizational citizenship behavior due to respondents’ demographics . | ||
| Keywords | ||
| Leadership Styles – Transformational Leadership - Organizational Citizenship; Behavior - Hotels | ||
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