Linking Psychological Empowerment to Innovative Work Behavior in Hotels | ||
| International Journal of Tourism and Hospitality Management | ||
| Volume 6, Issue 1, June 2023, Pages 186-205 PDF (897.61 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ijthm.2023.300853 | ||
| Authors | ||
| Ahmed Gamal Tager; Michael Magdy Zaki; Ahmed Rabee Ibrahim | ||
| Faculty of Tourism and Hotels, Luxor University, Egypt | ||
| Abstract | ||
| This study empirically examined the relationships between psychological empowerment and innovative work behavior in the hotels. Specifically, this study, using multiple linear regressions coefficients analyses, a total of 360 questionnaire forms were distributed to employees in four-star and five star hotels in Luxor and Aswan only 250 questionnaires were valid and complete. This study showed that the sense of meaning, competence, impact, and self-determination is able to increase innovative work behavior. Further, to empower the employees, managers must pay more attention to employees' ideas and nurture the realization of their ideas. Finally, when recruiting and selecting employees, managers should search for candidates high in psychological empowerment because they may have a significant advantage in motivation. | ||
| Keywords | ||
| Empowerment; Food Quality; Service Quality; Tangibles; Behavioral Intentions; and Customer Satisfaction | ||
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