Effect of Conflicts on the Performance of Employees in the Education Department in Wakiso District Local Government | ||
| International Journal of Multidisciplinary Studies on Management, Business, and Economy | ||
| Volume 7, Issue 2, December 2024, Pages 18-36 PDF (373.16 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ijmsbe.2025.297664.1013 | ||
| Author | ||
| Nasser Balikuddembe* | ||
| Accounting and Finance, School of Business Makerere University | ||
| Abstract | ||
| The study looked into how conflicts affected workers' performance in the Wakiso District Local Government's education department. The study's dependent variable was employee performance, which was measured in terms of productivity, effectiveness, timeliness of work, efficiency, and self-reliance of employees. The independent variable was conflicts measured in terms of intragroup, intergroup, and intrapersonal conflict. With 60 respondents as the target population, a sample size of 58 respondents was chosen using simple random sampling and purposive sampling as the sampling techniques (Krejcie and Morgan table, 1970 as a guide). Key informant interviews, questionnaires, and documentary reviews were used to gather data. Data was gathered in both quantitative and qualitative forms; descriptive statistics, regression, Pearson's correlations, and ANOVA were used to analyze the quantitative data, while theme analysis was used to analyze the qualitative data. The study found a strong negative correlation (r = 83.2%, P < 0.000) between intragroup conflicts and employee performance, with a correlation coefficient of -0.912. The overall response rate was 93.1%. The study also found a moderately negative relationship (Pearson's correlation of -0.445, R2 of 19.8%, P-value of 0.001) between intrapersonal conflicts and employee performance. Finally, the study found a very strong negative relationship (Pearson's correlation of -0.929, R2 of 86.2%, and P-value of 0.000) between intragroup conflicts and employee performance. According to the study's findings, employee performance and intragroup, intergroup, and intrapersonal conflicts are negatively correlated. | ||
| Keywords | ||
| Conflicts; Employee Performance; Wakiso Local government | ||
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