1.

Mystery shopper as a tool to measure staff performance in Travel Agencies

Pages 1-28
Hussein Abdel Wahab Abdel Rady
2.

Hydrology of the Great Fayoum Depression till the 12th Dynasty: Archaeological and Philological Evidences of Artificial Water Entry

Pages 29-46
Osama Ibrahim
3.

Licking the Body in Ancient Egyptian Funerary Texts

Pages 47-64
Eltayeb Abbas; Youssri E. H. Abelwahed
4.

The Social Customs in the Islamic Egypt Starting from the Fatimid Period ending to the Mamluk Period

Pages 65-86
Samah Abd Elrahman Mahmoud; Raghda Hagag Mohammed; Mohammed Abdel Rahman Fahmey
5.

The Effect of Trust in Supervisor on Employee Organizational Citizenship Behaviour and Knowledge Share: Evidence from the Egyptian Hospitality Industry

Pages 87-112
Abuelhassan Elshazly Abuelhassan
6.

Evaluation of Customer Satisfaction about the Provided Services by EGYPTAIR Tourism and Duty Free

Pages 113-144
Doaa Yousry mahmoud; Amany El-Shahat Ibrahim; Hussein Abdel Wahab Abdel Rady
7.

Staircases of Upper Egyptian Temples in the Graeco-Roman Period

Pages 145-188
Ezzat Zaki Hamed Qadous; Youssri E. H. Abelwahed; Mahmoud Ghanim Ibrahim Ahmed
8.

Evaluation of after Sales Services in Airline Companies Case study: EgyptAir

Pages 189-240
Hussein Abdel Wahab Abdel Rady; Hla Raouf Elsbayee